FAQs



FREQUENTLY ASKED QUESTIONS

  • What does the 10-Year York Warranty cover?

    Our 10-Year York Warranty includes parts, labor, and maintenance with every new York system installation. This ensures your heating and cooling system is protected from unexpected repair costs, giving you peace of mind for a full decade.

  • Do you try to upsell additional services or products?

    No, at Service By Shawn HVAC, we focus on fixing what’s broken rather than pushing unnecessary upgrades or add-ons. Our goal is to provide honest, effective solutions to keep your HVAC system running efficiently.

  • How do your prices compare to other HVAC companies?

    We offer fair and transparent pricing with no hidden fees. Our focus is on delivering quality HVAC services at affordable rates, ensuring you get the best value for your investment.

  • Are your technicians certified and experienced?

    Yes, our team is fully certified, experienced, and trained to handle all types of heating and cooling systems. We stay up to date with industry standards to provide reliable service you can trust.

  • Do you offer emergency HVAC services?

    Yes! We provide 24/7 emergency HVAC services to ensure you’re never left without heating or cooling when you need it most. Whether it’s a sudden breakdown or an urgent repair, our team is ready to respond quickly.

  • How often should I have my HVAC system serviced?

    We recommend twice-a-year maintenance—once before summer and once before winter. Regular tune-ups help improve efficiency, prevent costly breakdowns, and extend the life of your system.

  • What brands do you work with?

    We service all major HVAC brands, including York, Carrier, Trane, Lennox, Goodman, and more. No matter what system you have, our technicians are trained to diagnose and repair it effectively.

  • Do you offer financing options for new HVAC systems?

    Yes! We understand that a new heating or cooling system is a major investment, so we offer flexible financing options to fit your budget. Contact us to learn more about available plans.

  • How can I improve my home's indoor air quality?

    We offer air purification solutions, high-efficiency filters, and duct cleaning services to help reduce allergens, dust, and pollutants in your home. Our team can recommend the best options based on your needs.

  • What should I do if my AC is blowing warm air?

    First, check your thermostat settings, air filter, and circuit breaker. If everything seems fine, your system may have a refrigerant leak or a faulty component. Call us for a professional inspection and repair.

  • How do I know when it’s time to replace my HVAC system?

    If your system is over 10-15 years old, requires frequent repairs, or struggles to maintain temperature, it may be time for a replacement. We can assess your unit and recommend the best course of action.

  • Do you offer maintenance plans?

    Yes! Our HVAC maintenance plans include regular tune-ups, priority service, and discounts on repairs. This helps keep your system running efficiently while reducing the risk of unexpected breakdowns.